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Payment and Shipping at otonaJP EU Store

Payment

otonaJP accepts the payment methods listed below.

Credit/debit Cards

We accept all Visa, Mastercard, Discover, Diners Club and JCB branded Credit and Debit cards. 

(Purchase will appear as vtsup.com*MUF LLC on your card statement.)

SEPA Bank Transfer

We accept SEPA (Single European Payment Area) Bank Transfers from all Bank accounts within Europe.

Sofort Banking

We accept Sofort Banking Transfers from all European Countries and Banks that are part of the Sofort Banking program.

Payment Currecy

All transactions at otonajp.com are handled in Euro.
If your local currency is different, for example CHF or GBP, then our payment provider will charge you in your local currency, using a daily updated exchange rate.

Please understand that for certain orders, certain payment methods may not be available due to security reasons and to avoid fraud.

Shipping

We ship all orders with DHL from Germany. Usually Orders are arriving within 1-3 business days. Tracking Information and Tracking number will be provided to you. Delivery to DHL or Deutsche Post Packstations is possible.

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